This blog is one of two reflecting on the CIPFA conference. My overarching reflections were that: 1. The financial precipice…
Increasing ‘customer focus’ has made a huge difference in how public sector services are delivered. It has helped us move…
With a background of working in service transformation for children and young people, I have seen the words “co-production” or “engagement” frequently used….
Sign up for the latest thinking on delivering sustainable change and better public services
No spam; unsubscribe easily at any time. Learn more in our Privacy Policy.