While the word 'digital' has been dropped to reflect a new perspective, changes to the new Service Design Standard haven't gone far enough.
This week’s sixth annual ADASS Spring Seminar is definitely a highlight of the year so far. I reflect on the six themes that ran through the conference.
IMPOWER exists to increase the quality of people’s lives by making meaningful and measurable improvements to local public services. Drawing on 20 years of insight and impact, we have introduced two new campaigns with ambitious goals to help us align our purpose with our work in adult social care and children’s services.
Yesterday I attended the New Local Government Network (NLGN) Annual Conference at the Guildhall in the City of London. The venue may have been old, but the emphasis was decisively on the new.
Domestic abuse has major implications for council services, but currently the sector isn't able to understand the scale of the problem