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Insights • public sector

Recruiting the 21st Century Civil Servant

This article, by IMPOWER’s Chief Executive and Vice Chairman Martin Cresswell, appeared in The MJ on 31 August

September 7, 2017

Rethinking customer relations

Increasing ‘customer focus’ has made a huge difference in how public sector services are delivered. It has helped us move…

July 27, 2016

Reflections from CIPFA Conference: We have to make Brexit work

Last week my colleagues and I attended CIPFA’s annual conference. Unsurprisingly, Brexit shaped the agenda and framed the discussions. However,…

July 21, 2016

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