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Insights • design

Why messenger, re-enforcement and a touch of ego matter for timely hospital discharges

A case study of ‘the heart patient – my dad In the recent budget, an additional £2billion over three years…

March 16, 2017

The Public Sector’s (un)Digital Future (part II)

In July IMPOWER launched a paper on ‘Digital Demand Management’. I wrote in the introducing blog about how collectively as…

September 9, 2015

A time to get back to basics

In the last few days we have seen this Government embark upon a renewed initiative to slash the cost of…

July 23, 2015

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