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Insights • demand management

Navigating the complex system of transport demand

Local transport systems help us to stay connected to each other, however, when they are not working well they can negatively impact our health and wellbeing.

November 26, 2019

Working at the Health and Social Care Interface

Finding sustainable solutions means crossing the boundaries between organisations, people and processes, and managing the interfaces between them.

October 28, 2019

With half of all hospital admissions avoidable, discussing demand isn’t optional

Using demand management and behavioural science can delay, reduce or eliminate unnecessary demand, and deliver better outcomes that cost less.

May 15, 2019

It’s Time to Care!

The NHS Time for Care scheme will be fully rolled out over the next three years following a successful pilot, but what is the extent of avoidable demand? I share my views on this much needed scheme.

April 17, 2019

“Could we just turn this all on its head?”

IMPOWER recently held its fourth Shared Learning Event for adult social care professionals. We've summarised their experiences of managing demand at the adult social care front door.

March 6, 2019

How to turbocharge the commissioning cycle

To date councils have mainly focused on managing demand at the front door through strengths-based conversations with clients. While this has an impact, the extent of it may be limited unless it is accompanied by a focus on commissioning the local market in a way which promotes independence.

February 21, 2019

Social care workforce in the headlines = GOOD, politicians hiding behind Brexit = BAD

What social care really needs from politicians is not a Brexit response, but that they tear themselves away from Brexit long enough to tackle the bigger questions.

February 15, 2019

Why more needs to be done to understand the cross-cutting drivers of demand

In a time of growing demand and diminishing resources, it is time to widen the lens in order to better understand and manage demand.

February 8, 2019

What councils are and do needs radical change

Earlier this week Melanie Dawes, Permanent Secretary at the Department for Housing, Communities and Local Government told the Commons’ public…

November 29, 2018

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