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Insights • behaviour change

Nudge theory, the Nobel Prize – and social care

  Earlier this month, the economist Richard Thaler won the Nobel Prize  – for his work on ‘nudge theory’ –…

October 18, 2017

Demand, capacity and accessibility in GP practices and the wider system

I recently moved house, and one of the numerous things I had to do after moving was register with a…

June 15, 2017

Model hospitals, model outcomes?

NHS Improvement have announced that they will expand the ‘Model Hospital’ database to include mental health, community, specialist acute and…

April 11, 2017

Holding up a mirror: the effectiveness of role play

The problems facing many complex public sector services, such as adult social care, are often less to do with structure…

April 6, 2017

Thinking about hospital demand: A personal reflection

Like a lot of people over the Christmas period, our family was plagued by coughs and colds and general malaise….

January 10, 2017

Changing behaviours at scale: The challenge facing our health system

At the Conservative Party Conference earlier this month I attended an event on whether efficiency and patient expectations mutually exclusive….

October 17, 2016

Behaviour change in education

According to Garth Stahl – an academic who spent three years researching why white working class boys were the worst…

March 3, 2016

Beyond a nudge is not another nudge

This week I attended City University’s behaviour change seminar ‘Beyond Nudge: Risk, psychology and choice architecture in policy’. On the…

February 12, 2016

To normalise or not to normalise?

During a training session I was running with a colleague recently, exploring the powerful impact of social norms on influencing…

November 6, 2015


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