by Sarah Powell | Oct 28, 2016
The Chemistry Co-designing a new delivery model meant starting with a blank page and working from the bottom-up; establishing a vision and strategic objectives, informed by views of adopters, staff and performance data. Voluntary Adoption Agencies (VAAs) and adopters...
by Sarah Powell | Sep 12, 2016
Methdology IMPOWER and Sheffield Council staff worked together to develop high impact interventions and change behaviours in the adult social care journey. Specifically: Information and Advice: Re-working the two key documents that signpost to the service according to...
by Sarah Powell | Sep 12, 2016
Getting started and methodology To identify the opportunities for digital demand management, IMPOWER and Wealden DC colleagues worked through four key activities: Reviewing the current digital offer and applying basic behavioural insight/user experience techniques to...
by Sarah Powell | May 25, 2016
About Family Values IMPOWER’s Family Values programme helps councils to transform their fostering service by using behavioural insight to change relationships between the council, the community and carers. This insight provides a framework to introduce new ideas to...
by Sarah Powell | May 4, 2016
Exploring the options Barnet’s school support services included schools catering, school improvement and statutory services such as the allocation of school places. In the first phase, IMPOWER used its knowledge of alternative delivery models to explore and...