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How can we really listen to public problems?
How can we really listen to public problems?
Leading-edge technology presents an opportunity to not only hear what residents are saying, but to really listen
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Why future system resilience must be built into recovery plans
Personal resilience has been in vogue for a while, and has been given an obvious boost by the pandemic. We are urged to learn techniques such as mindfulness, to get enough sleep, take exercise and eat healthily. Employers are encouraged to invest in their employees’ resilience, and managers to do the same for their teams. But is the value of investment in resilience for whole organisations equally well understood?
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