IMPOWER’s Heroes of 2023: 22 December
IMPOWER’s Heroes of 2023: 22 December
Find out who I've nominated as my hero of 2023...
As we entered into lockdown back in March I was worried about how IMPOWER would continue to deliver our work for local authorities across the country. How could we continue to engage with stakeholders such as schools, social workers and health services as part of our work?
Working shoulder to shoulder with council staff (and the staff of their partners) is a key part of our EDGEWORK approach. We believe that the most important change in complex systems is delivered at the frontline, through empowering those who work directly with people to drive innovation and adopt new ways of working.
Fortunately, we have found that virtual meetings and workshops are still an effective way to engage with stakeholders across the system, particularly as our clients’ appetite for improving outcomes is undiminished. There have even been unexpected benefits to virtual working.
Below I have highlighted just a few examples of the work we have been able to conduct virtually in conjunction with our clients:
Virtual working certainly has its challenges, from failing internet connections to faulty microphones, and it can limit the ability to connect on a more informal level. But we have also found that it can provide flexibility for engaging partners, create focus on a task by limiting external distractions, and (most importantly) allow us to continue to engage with our clients and their partners as they work to improve outcomes and manage costs.