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iMPOWER shared the latest updates from the iMPOWER iNDEX with Finance Directors at the recent CIPFA annual conference, held in sunny Bournemouth. It has become a tradition for iMPOWER to give councils an opportunity to see how their relative rankings have changed year-on-year. Instead of considering only how much they have spent, using the iNDEX provides them with an opportunity to reframe conversations with a focus on productivity.
Peer-to-peer discussions were used to explore the “so what?” aspects of the iNDEX – thinking about what the rankings really mean and the actions that can be taken to increase productivity. These discussions were underpinned with a focus on understanding ‘what good looks like’ in public services, based on outcome performance. We also talked to the group about how we use the iNDEX to deliver innovative work, for example around looked after children and DTOC (Delayed Transfers of Care).
The conversation within our group was enhanced by the strength of the Finance Directors’ networks, their receptiveness to peer-to-peer challenges and ability to look outside their organisations.
What is most important is that councils use the iNDEX to lead to action, whether they are already best in class or with room to improve productivity. I am looking forward to picking up these conversations again with some of the participants.
If you would like to know more about the iNDEX, please get in touch.