IMPOWER shared the latest updates from the IMPOWER INDEX with Finance Directors at the recent CIPFA annual conference, held in sunny Bournemouth. It has become a tradition for IMPOWER to give councils an opportunity to see how their relative rankings have changed year-on-year. Instead of considering only how much they have spent, using the INDEX provides them with an opportunity to reframe conversations with a focus on productivity.
Peer-to-peer discussions were used to explore the “so what?” aspects of the INDEX – thinking about what the rankings really mean and the actions that can be taken to increase productivity. These discussions were underpinned with a focus on understanding ‘what good looks like’ in public services, based on outcome performance. We also talked to the group about how we use the INDEX to deliver innovative work, for example around looked after children and DTOC (Delayed Transfers of Care).
The conversation within our group was enhanced by the strength of the Finance Directors’ networks, their receptiveness to peer-to-peer challenges and ability to look outside their organisations.
What is most important is that councils use the INDEX to lead to action, whether they are already best in class or with room to improve productivity. I am looking forward to picking up these conversations again with some of the participants.
If you would like to know more about the INDEX, please get in touch.
Our top ten councils for adult social care analysis was the cover story of the MJ five weeks ago, and despite being somewhat nervous beforehand, I've been really pleased with the response.
Social workers play a vital role in achieving better outcomes for individuals and on World Social Work Day we have an extra reason to celebrate social work. I have been working with social workers in one local authority and have taken away some key lessons about relationships in social work.
Jacky Yates is Head of Older Adults and Adult Support, and Principal Social Worker, at Ealing Council. On the occasion of World Social Work Day, we asked Jacky to tell us about why it is important, what Ealing are doing to celebrate and her future aspirations for social work.
