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Martin Cresswell

Recruiting the 21st Century Civil Servant

This article, by IMPOWER’s Chief Executive and Vice Chairman Martin Cresswell, appeared in The MJ on 31 August

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Central government finally recognises that service design goes beyond digital…or does it?

This week the government released their new Service Standard, a framework to help devise and iterate all public-facing transactional services….

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Our top ten councils for adult social care analysis was the cover story of the MJ five weeks ago, and despite being somewhat nervous beforehand, I've been really pleased with the response.

April 2, 2019

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