Skip to navigation Skip to main content
David Colbear

IMPOWER’s Heroes of Christmas: 10 December

Our alternative advent calendar celebrates the people or teams who have inspired us this year

Jacky, Teresa and Tracy have inspired me greatly over the last 12 months. On top of the daily pressures of managing their part of the service, they have quietly and consistently got on with delivering the Better Lives programme in Ealing. This programme is bringing about better outcomes for service users and reducing costs. The team have empowered and supported their colleagues to deliver a strength-based approach to social care and robust performance management structures, with excellent results. Spend on placements has fallen by 5% since June and the number of people needing council support has been reduced by 3%. In other words, their commitment has shown that despite ever-increasing pressure on services, a strength-based approach and strong management can make a real difference. It is a pleasure to work alongside colleagues who are dedicated, unflappable and resolute!

Other relevant insight

IMPOWER’s Heroes of 2019: 20 December

Adenike Tilleray is exactly the sort of person you need to successfully deliver transformational change in the public sector. She…

December 20, 2019

IMPOWER’s Heroes of 2019: 18 December

Undoubtedly any heroes list for 2019, must feature Gareth Thomas. Earlier this year, the former Welsh rugby player bravely revealed…

December 18, 2019

IMPOWER’s Heroes of 2019: 16 December

Over the last 6 months, IMPOWER has worked with Jo, Maria and Miriam to introduce the Valuing Care approach in…

December 16, 2019

IMPOWER INSIGHT newsletter

Sign up for the latest thinking on delivering sustainable change and better public services

No spam; unsubscribe easily at any time. Learn more in our Privacy Policy.

Close
Close