IMPOWER’s Heroes of 2020: 22 December

Our final heroes of 2020 are the team members of the Cambridgeshire and Peterborough Covid-19 Co-ordination Hub.

At the start of the pandemic, a network of hubs was quickly set up to support 32,000 people who were shielding and vulnerable. The County, Districts and Voluntary and Community Sector showed great flexibility in developing new ways of working together, enabling a response that was locally led. Built from neighbourhood support groups up, the network enabled highly localised responses while also building effective referral pathways into central services such as Adult Social Care.

This approach enabled the hubs to think holistically about existing and emerging needs, providing a range of support from answering queries about food parcels, to signposting and referrals. Our heroes even fixed exploding lightbulbs, cleared gutters and delivered fish and chips along the way!