Skip to navigation Skip to main content
Ralph Cook

EDGEWORK in action –Trajectory Management in Adult Social Care

We are proud to publish a write-up of methodology and impact related to the Bristol City Council ‘Better Lives’ programme IMPOWER is supporting. The programme is introducing a new demand management approach to adult social care, to improve outcomes for service users and at the same time reduce costs.

Providing evidence of the results of demand management is challenging as the impacts are often felt far from the point of change or intervention. This paper explains IMPOWER’s Trajectory Management approach, which is helping both to capture how system improvements lead to outcomes, and to ensure that the changes are sustainable. Trajectory Management is a core element of EDGEWORK, IMPOWER’s unique approach to solving complex problems.

The key impacts to date in Bristol are extremely impressive, including a 9% reduction in the number of people in nursing homes over a six month period (with a full year impact of £3 million saved) and a 120% increase in telephone calls resolved at the council’s front door.

To find out more, download the paper.

Download

Other relevant insight

Success in Ealing: ‘we run the reports and blink at each other in amazement’

Guest blogpost written by Adenike Tilleray, Head of Business Management, Adults’ Services, Ealing Council It is January 2020. A brand-new…

January 13, 2020

The General Election – another missed opportunity for adult social care

Complex systems can be managed if those involved have a shared ambition and are clear on what good outcomes look like. 

December 9, 2019

Which Councils Are Best? 2019

Our new report is out: which councils are in the Top 10 this year?

November 13, 2019

IMPOWER INSIGHT newsletter

Sign up for the latest thinking on delivering sustainable change and better public services

No spam; unsubscribe easily at any time. Learn more in our Privacy Policy.

Close
Close