How can we really listen to public problems?
How can we really listen to public problems?
Leading-edge technology presents an opportunity to not only hear what residents are saying, but to really listen
As Zig Ziglar (the renowned American salesman and motivational speaker) once said, “the first step to solving a problem is to recognise that it exists”. Many councils have done just that in relation to global warming, with 300 of them having declared a climate emergency.
However, a much lower number have successfully turned this declaration into a detailed action plan – many are wrestling with the key question of how to achieve carbon reduction when only a small percentage is within their control. If the first step is recognise the problem of climate change, the second step is to ask the right questions in order to understand it. A quick look at the data shows that focusing on carbon emissions produced by the council and its activities is only going to make a small dent in emission levels. System leaders must tackle the impact of climate change across their local area.
Public sector emissions equate to (on average) only 4% of emissions that are within a council’s influence, and equate to over 10% in only seven councils in England. A much greater opportunity is provided by focusing on emissions from the transport and domestic sectors.
To help councils gain a better understanding of where to focus their activity, we have created a climate change module of the IMPOWER Index. This tool drills down into the relevant climate change data for every council in England, enabling them to understand both their current situation and future opportunities using four lenses:
We are now using the climate change module of the IMPOWER Index to help councils develop their climate change action plans. Do get in touch if you’d like to know more.