In my previous blogpost ‘Remembering why you get out of bed in the morning and come to work’, I wrote about ‘Primed’ performance – the importance of reconnecting the workforce both to their moral purpose (which gets them out of bed in the morning) and to the need to deliver measurable results. In this follow up, I want to set out a bit more detail about how we achieve this – using a new approach to performance management, Primed Performance Management.
What makes our approach different? The key to this lies in the first step – which traditional approaches often miss out – which is to find out if the team members know why their team exists.
We classify the current state of the team in terms of clarity of purpose:
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This focus on the purpose of the service, rather than on efficiency or cost, makes the discussion meaningful to staff at all levels and provides the basis for driving the desired behaviours.
Here are my top 6 tips for delivering high quality Primed Performance Management in your service:
In my next blogpost, I will explore Primed Performance Metrics in more detail.
Social workers play a vital role in achieving better outcomes for individuals and on World Social Work Day we have an extra reason to celebrate social work. I have been working with social workers in one local authority and have taken away some key lessons about relationships in social work.
Jacky Yates is Head of Older Adults and Adult Support, and Principal Social Worker, at Ealing Council. On the occasion of World Social Work Day, we asked Jacky to tell us about why it is important, what Ealing are doing to celebrate and her future aspirations for social work.
I joined the LGA’s ‘Behaviour Change’ conference this week. I was there to share our impact in Ealing through the Better Lives programme, and in particular how applied behavioural science has led to a massive 39% reduction in referrals from the front door to adult social care teams.
