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Our interests go beyond our key solutions: explore other topics we’ve written about.

MCA briefing: impact of Covid-19 on public services

I share an expanded overview of my thoughts on the impact on the health and local government sectors.

May 6, 2020

The standout response to Covid-19 has come from local systems

If Covid-19 has highlighted one thing to me in particular, it is the highly effective local system response that has…

May 4, 2020

Get ready for increased demand for housing services after Covid-19

Since the government asked councils to house all rough sleepers a month ago, the latest figures show that 90% have…

April 29, 2020

3 tips for applying behavioural science to public services messages

Behavioural science is key to shaping communications - particularly during a crisis.

April 28, 2020

Tactics to support the health workforce

Four tactical actions for supporting your workforce through the challenges ahead.

April 20, 2020

The week the crisis changed for local government

A tipping point was reached this week across the wide range of councils we are working with, and the way the crisis is perceived has changed significantly.  

April 17, 2020

COVID-19 guidance: summary of online resources

A summary of online COVID-19 guidance relevant to public services

April 16, 2020

8 internal comms tips during Covid-19

As Covid-19 has forced thousands of people to work remotely, making choices about the best ways to communicate has become increasingly important.

April 16, 2020

Proactively identifying potential risk in the community: 5 tips

Covid-19 has presented new safeguarding risks for vulnerable children and families living in our communities.

April 15, 2020

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