People act up (or down) to the labels applied to them by others - it's important to get the labelling right.
Guest blogpost on Ealing's adult social care transformation programme and their incredible 'spend per day' reduction.
A ‘one size fits all’ approach is unlikely to produce sustainable change in public services.
Our new report is out: which councils are in the Top 10 this year?
We are publishing our third ‘Which Councils Are Best?’ report and sharing insight at the upcoming NCAS conference.
“A useful tool for realistically steering change across the complex system.”
Key insights from our latest Shared Learning Event, relating not only to the specific challenges identified but also to the subject of transitions more broadly.
My journey within the Technology Enabled Care (TEC) service has incorporated various elements of EDGEWORK into our practice, with tangible results.
We hope that our new book starts a conversation about why smart, dedicated and experienced public sector leaders find it difficult to make measurable and sustainable improvements
Ensuring dignity in old age is a challenge to be taken on - but we all need to get involved, not just central government.
Our new book makes the case for a new approach to public sector leadership and consultancy, and explores the difference between ‘complicated’ and ‘complex’ issues
Those of you who know me well will remember that I was a pretty good footballer in my youth. These…
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