Manchester were facing significant service pressures, driven by the complex impacts of Covid, poor population health outcomes and inequalities, and their underlying financial position. IMPOWER were asked to work with Manchester City Council and Manchester Local Care Organisation to:
This work was required over a 3-month period, to input into budget planning timetables.
Using our health and adult social care ‘5 Fast Forwards’ demand diagnostic, IMPOWER and a Steering Group of systems leaders across Manchester designed a whole system sustainable transformation programme owned by social care and health colleagues.
We approached the task by:
To facilitate the work we formed an experienced change team, and virtually embedded them alongside frontline teams and the senior leadership team.
Our work demonstrated the significant opportunity that exists in Manchester to deliver better outcomes that cost less, through strength-based engagement with service users and frontline professionals. Key findings include:
*Figures approved by James Binks, director of Policy, performance and reform at Manchester City Council, and Bernadette Enright, Executive director of adult social services, Manchester City Council
An aligned and confident Senior Leadership Team, Heads of Service and frontline teams, working together to deliver integrated health and social care