At the Conservative Party Conference earlier this month I attended an event on whether efficiency and patient expectations mutually exclusive. The discussion featured sensible yet well-trodden arguments that yes, you can be more efficient and improve outcomes. Examples included: Patients using Pharmacies as the…
Jenna Collins
Do we need a ‘National Child Protection Service’?
October 4, 2016
Image credit: @aboutwithneilmp It was standing room only at a packed Localis fringe event to debate whether the UK needs a ‘National Child Protection Service’. It was clearly a topic of interest – perhaps a reflection of a fringe event programme heavily dominated by Brexit, economic…
A narrative for communities in uncertain times
July 22, 2016
All communities share a collective story about themselves: who they are, where they came from, and the values that help them endure. This is from a recent article where according to the author having a narrative touchpoint gives communities a sense of stability and…
The power of the ‘eureka moment’
June 3, 2016
Recent research on the ‘eureka moment’ has shown that solutions derived from a flash of inspiration rather than a purely rational methodological approach are more likely to arrive at the correct answer because it is more ‘intuitive’. This is unsurprising to people at iMPOWER….
Hindsight bias is when we justify something unexpected as if we knew it was going to happen all along. We’ve all done it: framing a mistake, a crisis or an intervention in a way that fits our own narrative and how we see the…
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