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Adult Social Care

Delivering better outcomes and saving money, by tackling complexity and maximising independence.

The challenge

To maximise independence and deliver better outcomes, a person’s needs should be addressed by the entire system, but the current model does not reflect this reality. The adult social care system (led by local councils’ Departments of Adult Social Services) is often set up as a series of silos. But the consequences of looking inwards and focussing only on what can be directly controlled – rather than across the whole system to see what might be influenceable elsewhere – are poorer outcomes for people and higher costs for the taxpayer.

Our approach

The ‘5 Fast-Forwards’ are the five fundamental shifts that leaders in adult social care need to make to change their systems for the better and create a sustainable model. Making these shifts:

  • Gives Directors of Adult Social Care the confidence to reach beyond what they can directly control and begin to influence across interfaces and boundaries
  • Shifts the focus onto preventing and managing demand rather than simply accepting it as inevitable
  • Defines what ’good’ adult social care looks like, setting clear expectations around the outcomes achieved for the money spent (value) and how to measure it

The 5 Fast-Forwards are based on our EDGEWORK approach.

Our impact

Recent projects

15%

reduction in residential care placements

£4m

directly saved (plus £6m indirectly saved)

300

examples of improved independence in ASC

EDGEWORK

EDGEWORK is IMPOWER’s unique approach to understanding and delivering change in complex systems. As public services are complex rather than complicated, this requires a different mindset, an ability to work with people - not just datasets - and unique methods and tools. Using EDGEWORK, we have changed behaviours, shaped public demand and improved outcomes while reducing costs.

Relevant blogposts and publications

BLOG

‘Don’t stop me now’ – a mantra for DASSs

‘Don’t stop me now’ – a mantra for…

Directors of Adult Social Care must seize the opportunity to get ahead of the demand curve

BLOG

ADASS & IMPOWER roundtable: The Age of Intermediate Care

ADASS & IMPOWER roundtable: The Age of Intermediate…

Reflections from our recent roundtable with ADASS and colleagues from Royal Colleges

CASE STUDY

Happy, Healthy and at Home in Bradford

Happy, Healthy and at Home in Bradford

REPORTS & PUBLICATIONS

5 Fast-Forwards for Social Care

5 Fast-Forwards for Social Care

The fundamental shifts leaders in adult social care need to make to transform the system

BLOG

To drive better outcomes at the health and care interface, changing behaviour is key

To drive better outcomes at the health and care interface,…

Our recent North-West Learning Collaborative masterclass highlighted the need to look beyond…

BLOG

Next steps for the Voluntary and Community Sector in a world shaped by Covid

Next steps for the Voluntary and Community Sector in a world…

A new publication exploring how to maximise the role of the VCS as we support communities to…

BLOG

Next steps for the Voluntary and Community Sector in a world shaped by Covid

Next steps for the Voluntary and Community Sector in a world…

A new publication exploring how to maximise the role of the VCS as we support communities to…

Work with us

Get in touch if you’d like to discuss the challenges your organisation is facing.

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