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We deliver better outcomes that cost less

By enabling public service leaders to grip the challenges of complexity, we supercharge their ability to improve lives and save money.

What we do

We help public service leaders produce lasting, positive change in complex systems. Our approach enables organisations to make the required mindset shift – towards a focus on outcomes and working across organisational and system boundaries – and provides the tools that make this easier.

Our values

Why we do it

A better society

We believe that a better public sector is the cornerstone of a better society.

Respect

At the heart of our work is respect for the users of public services and the staff who work in them, and a belief in their contributions to positive change.

Improving lives

For us, improving public services is fundamentally about improving the lives of citizens.

Our impact

Recent projects

32%

reduction in new Education, Health and Care Plans for children and young people

£3.2m

overall spend reduction

43%

homelessness avoidable demand

300

examples of improved independence in ASC

£5m

savings and cost avoidance

8

children prevented from coming into care

A rocket launching with a big plume of smoke being produced, against a blue, cloudy sky

Our approach

EDGEWORK®

EDGEWORK is our unique approach to delivering sustainable change. It is drawn from 20 years’ experience of making change happen in complex public service systems.

Our insights

Latest news and views

  • Next week, we will hear how Australia has operationalised #virtualcare at scale. Miranda Shaw will share useful lessons which will help to maximise care experience in the UK.Register here 👉 https://t.co/YJ2AJIE06s#Australia #UK #virtualcare #health #socialcare https://t.co/c1Hia7vvyo ,
  • #CareDay21 is the world's biggest celebration of #children in care & those with care experience. We promise to keep working hard to create a system that listens & responds to you ❤️🧡💛💚💙💜 ,
  • . explains how tried & tested behavioural science techniques help #localgov and #health orgs to embed a behavioural focus in their response to the pandemic https://t.co/pSTqX2lC3t https://t.co/VV7w83XLLO ,

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