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We deliver better outcomes that cost less

By enabling public service leaders to grip the challenges of complexity, we supercharge their ability to improve lives and save money.

What we do

We help public service leaders produce lasting, positive change in complex systems. Our approach enables organisations to make the required mindset shift – towards a focus on outcomes and working across organisational and system boundaries – and provides the tools that make this easier.


Why we do it

Illustration showing a factory, money, a sunny sky and an air balloon

A better society

We believe that a better public sector is the cornerstone of a better society.


At the heart of our work is respect for the users of public services and the staff who work in them, and a belief in their contributions to positive change.

Improving lives

For us, improving public services is fundamentally about improving the lives of citizens.

Our impact

Recent projects


reduction in new Education, Health and Care Plans for children and young people


overall spend reduction


homelessness avoidable demand


examples of improved independence in ASC


savings and cost avoidance


children prevented from coming into care

A rocket launching with a big plume of smoke being produced, against a blue, cloudy sky

Our approach


EDGEWORK is our unique approach to delivering sustainable change. It is drawn from 20 years’ experience of making change happen in complex public service systems.

Our insights

Latest news and views

  • New #climatechange report! 👇We are pleased to be working with contributors Caroline Hopkins & to shape our approach to supporting councils with their #NetZero goals.300 local authorities have declared a #ClimateEmergency. It is time to grasp the challenge. ,
  • This is exactly the kind of #BackToSchool good news stories we like to hear! 😍😍😍Thank you for sharing ! ,
  • Recent 'Snap Survey’ revealed that the no. of people awaiting #socialcare assessments, care and support, or reviews has increased by 26% in a quarter. But, why is this?IMPOWER's highlights 6 reasons ⬇️ ,


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