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We deliver better outcomes that cost less

By enabling public service leaders to grip the challenges of complexity, we supercharge their ability to improve lives and save money.

What we do

We help public service leaders produce lasting, positive change in complex systems. Our approach enables organisations to make the required mindset shift – towards a focus on outcomes and working across organisational and system boundaries – and provides the tools that make this easier.


Why we do it

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A better society

We believe that a better public sector is the cornerstone of a better society.


At the heart of our work is respect for the users of public services and the staff who work in them, and a belief in their contributions to positive change.

Improving lives

For us, improving public services is fundamentally about improving the lives of citizens.

Our insights

Latest news and views

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Our approach


EDGEWORK is our unique approach to delivering sustainable change. It is drawn from 20 years’ experience of making change happen in complex public service systems.

  • Today is International Day Against Homophobia, Transphobia, and Biphobia, a day to acknowledge the ongoing violence and prejudice that takes place against the LGBTQ+ community. We stand in solidarity with the continued battle against prejudice #LGBTQ+ #humanrights #IDAHOBIT2022 ,
  • There are many changes facing adult #socialcare, but there are 4 that stand out most.IMPOWER Delivery Director shares reflections from the recent Spring Seminar#SS22 #localgov ,
  • This week is #mentalhealthawarenessweek, and our consultants share how strengths-based approaches can be used to tackle loneliness, and reduce unnecessary hospital admissions. #socialprescribing #campaigntoendloneliness #IMPOWER #PublicSector ,


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