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We deliver better outcomes that cost less

By enabling public service leaders to grip the challenges of complexity, we supercharge their ability to improve lives and save money.

What we do

We help public service leaders produce lasting, positive change in complex systems. Our approach enables organisations to make the required mindset shift – towards a focus on outcomes and working across organisational and system boundaries – and provides the tools that make this easier.

Highlights

News

Mark Lloyd appointed as Executive Director

We are pleased to announce that Mark Lloyd CBE will be joining IMPOWER as an Executive Director later this month

Reports & Publications

Valuing Care - joint report with CCN

Using data to improve children and young people's lives

Reports & Publications

Intermediate Care - joint report with ADASS

We have emerged from Covid needing to support higher numbers of people, in the context of ever straightened financial circumstances.

Case Study

Delivering sustainable discharge and flow improvements across East Surrey

News

IMPOWER receives MCA award for Performance Improvement in the Public Sector

Shortlisted for four Management Consultancies Association (MCA) awards, IMPOWER received the ‘Performance Improvement in the Public Sector’ award for their work in Lincolnshire.

Blog

Talking about money – unprecedented budget challenges in local government

The number of authorities reporting severe pressures has been really striking. The good news is there are proven, well-evidenced approaches which get to the heart of spending.

Reports & Publications

High Needs Impact Report 2023

Impact of the 2022–2023 High Hopes for High Needs programme, steered by the Delivery Advisory Board, who worked with six local areas to create a more resilient SEND system, and improve SEND services for 80,000 children and young people.

Case Study

Relieving pressure on acute beds and improving outcomes in Lincolnshire

Case Study

Embedding a “home first” ethos for patients in Manchester and Trafford

Blog

Is Government's plan enough to truely 'put people at the heart of care'?

Blog

Why the evolving role of local government and ICSs matter for discharge

OUR VALUES

Why we do it

Illustration showing a factory, money, a sunny sky and an air balloon

A better society

We believe that a better public sector is the cornerstone of a better society.

Respect

At the heart of our work is respect for the users of public services and the staff who work in them, and a belief in their contributions to positive change.

Improving lives

For us, improving public services is fundamentally about improving the lives of citizens.

The work delivered by local authorities and IMPOWER to improve outcomes for children with additional needs in a sustainable way is hugely impressive. It has helped inform the thinking of the national SEND review as importantly the approach is sustainable and replicable – and I have valued their keenness to share learning with others to support broader sector thinking.

DAME CHRISTINE LENEHAN, DIRECTOR FOR THE NATIONAL CHILDREN’S BUREAU & DFE ADVISOR

IMPOWER has had a massive impact on the culture change across the local area and also between the local authority and with the Parent Carer Forum. It is apparent from their work that it is not only the Local Authority that are their clients but the children and families, whose lives they are changing for the better

JENNY COLES, HIGH NEEDS DELIVERY ADVISORY BOARD CHAIR

In Lincolnshire, we are incredibly proud of the impact we have achieved. We have seen often brave, innovative and inspirational thinking by the local authority and its partners, which has been truly beneficial in effecting positive change for the families of children with SEND in Lincolnshire and should be applauded.

CORALIE CROSS, CHAIR OF LINCOLNSHIRE PARENT CARER FORUM (LPCF)

High Needs Impact Report

High Hopes for High Needs Programme

VIEW THE REPORT

NEW Annual Impact Report

Impact and case studies from the last 18 months

VIEW THE REPORT
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Our approach

EDGEWORK®

EDGEWORK is our unique approach to delivering sustainable change. It is drawn from 20 years’ experience of making change happen in complex public service systems.

Value propositions

See how we're different and deliver better outcomes that cost less.

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