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iMPOWER is the market leader in helping councils personalise services. The greatest pace of change at the moment is in Adult Social Care through the momentum given by the Putting People First/transforming social care programme, which requires all councils with social services responsibility to transform services by April 2011. As the Department of Health's "Transforming Social Care" circular states "Personalisation is about whole system change, not about change at the margins" - this is not a box ticking exercise, but a call to deliver significant change. Department of Health (DH) has not prescribed specific indicators but has left it up to councils to deliver this major change. This will require an investment of time in planning and visioning at the local level.
Although individual budgets are an important part, this transformation needs to include a range of elements that can be summarised under four principles - increasing citizen choice and control, providing a consistent and improved access to universal services, a greater emphasis on prevention and early intervention and maximising effective use of social capital.
iMPOWER is the leading consultancy supporting this agenda at a central and local government level.
Since summer 2007 iMPOWER has been supporting DH to work directly with councils to develop and rollout practical tools for local authorities planning for transformation through the personalisation toolkit
iMPOWER is working with Department for Work and Pensions on the Welfare Reform Bill which will include a Right to Control for disabled people, arguably the most important piece of legislation planned to support the personalisation agenda
Department for Children Schools and Families has commissioned iMPOWER to work on the scheme to pilot individual budgets, the cross-over between children and adults social care is an important part of the jigsaw
iMPOWER has shared lessons with more than 140 councils on Putting People First and has worked directly with over 30, including:
- Buckinghamshire County Council
- Department for Children, Schools & Families (Individual Budgets)
- Department of Health
- Department for Works & Pensions
- East Midlands
- Nottingham City Council
- Windsor & Maidenhead Council
- Birmingham City Council
- London Borough of Hammersmith & Fulham
- Wiltshire County Council
- Bradford Metropolitan District Council
- West Sussex County Council
- Manchester City Council
- London Borough of Camden
- Royal Borough of Kensington & Chelsea
- Warwickshire County Council
- Wrexham County Borough Council
- Barnsley Metropolitan Borough Council
- London Borough of Newham
- Lincolnshire County Council
- London Borough of Bromley
Please find attached a summary of the types of work undertaken by iMPOWER.
To read more about transforming social care please click here (pdf) 
Please email jcooper@impower.co.uk or call 020 7017 8030 for more information.
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