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Addressing efficiency Personal budgets and self directed support Children's services Transforming the customer experience Client side advisory
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Bournemouth Borough Council: Options appraisal of 'back office' services
Manchester City Council: Care for the Future programme – self directed support
Personal budgets
Personalisation, individual budgets, self directed support - what does it really mean?
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Is it impossible to turn back the tide ?
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Community Care: Care system not geared up for use of the framework
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